Sep 12, 2008

AOL: America for sure is On Line

According to an AOL study made in the United States, Americans are addicted to email.

This survey - which details per city are available here - spots a few funny or just stunning answers.


Here's some facts available:

27% are so overwhelmed by their email that they’ve either declared “email bankruptcy,” deleting all their email messages to start anew, or they’re seriously thinking about doing so. Maybe it’s because 20% of users said they have over 300 emails in their inboxes!

24% admit they’ve signed up for a new email address.

69% of email users said they have multiple email accounts, up from 52% in 2007.

62% of at-work email users said they check their work email over a typical weekend

19% check email five or more times in a weekend

28% said they feel obligated to check work email while on vacation

19% choose vacation spots with email access.

More than 50% said they check their email while on vacation. It’s even higher among mobile users. 78% of those who have a mobile device check email while on vacation.

23% said as soon as they wake up

11% right when they get home from work

9% right after dinner

16% said they check their email from a mobile device

55% said they upgraded to a new cell phone in the last year so they could get their email while on-the-go. Unfortunately, 30% of mobile email users said that since getting a mobile device with email capabilities they feel “married to the office.”

41% of mobile email users said they keep their cell phones near them when they sleep so they can hear when a new email comes in.

49% of mobile email users said they check their email every single time a new message arrives.

Where do you read your emails?
• In bed in their pajamas: 67%
• From the bathroom: 59% (up from 53% last year)
• While driving: 50% (up from 37% last year)
• In a bar or club: 39%
• In a business meeting: 38%
• During happy hour: 34%
• While on a date: 25%
• From church: 15% (up from 12% last year)

32% have forwarded an email to the wrong person

16% have relied on email as a way to share uncomfortable or bad news with someone.

12% have used email to ask someone on a date

7% have broken up with a boyfriend or girlfriend over email

16% said they still keep email notes from ex-boyfriends and girlfriends!

60% said they’ve never gone more than 5 days without checking email

17% can’t go more than one day without email.

11% have even hidden the fact that they’re checking email from a spouse or family member.

The Most Email Addicted Cities in the Nation

1. New York
2. Houston
3. Chicago
4. Detroit
5. San Francisco
6. Sacramento
7. Orlando
8. Minneapolis-St. Paul
9. Denver
10. Phoenix

We Have Issues with Salutations, Sign-Offs & Spelling

When asked about email etiquette, nearly one quarter (24%) of email users said they don’t even use a salutation – they just dive right into their email messages! Meanwhile, 23% write “Hi Bob” and 20% say “Hello Bob” when they start an email to co-worker Bob.

“If you converse regularly – bantering back and forth throughout the course of your workday – it’s okay to leave out a salutation,” said Cherie Kerr, author of The Bliss or “Diss” Connection?: Email Etiquette for the Business Professional, “Otherwise, people can feel as though you didn’t care enough to write out their name. To really get someone’s attention, the best thing you can do is call them by name.”

As for email sign-offs, most people write “Thanks” (44%) or “Sincerely (12%). The most annoying sign-off among email users? It’s “xoxo” according to 25% of respondents. “Cheers” irritated 13% of users the most. Overall, 63% of email users were annoyed by some type of email sign-off.

Most respondents (88%) said that they pay attention to spelling and punctuation when writing emails, and 68% said emails with spelling and punctuation errors annoyed them. Interestingly, 74% said they excuse errors when emails are sent from a mobile device like a BlackBerry or iPhone.

“At the end of the day, it’s all about your image,” added Kerr. “Typos and poor grammar are the equivalent of walking into a room looking unshowered and disheveled. Good writing in an email shows you have both professionalism and class.” For Cherie Kerr’s top-five email etiquette tips, visit

From this analysis, Kerr came out with some tips :

Answer Email Within 24 Hours:
It’s good manners to reply to an email message within 24 hours. To wait three days to reply is disrespectful. In no other form of communication would you wait several hours or days to reply. You’d never do that in a spoken conversation.

Never Make Typos:
Never, ever send an email with misspellings or typos. Email messages are a direct reflection on yourself and your image. Typos make you look sloppy and unprofessional. Take the time to do a quick review of your email before you hit send.

Let Your Personality Shine:
Let your words in an email set a tone and build a rapport with someone. Those who receive email messages from you should be able to “read” you and your personality based on your words alone.

Be Concise, But Not Curt:
It should take the recipient no more than 10-20 seconds to read your email. Any longer than that and you’ll lose the reader’s attention.

Never Share Good or Bad News Over Email:
It means so much more to receive a sincere compliment or to learn of a passing friend or relative in person or over the phone rather than in an email message. So pick up the phone to share these types of messages.


Too bad for those wanting to break up with their girlfriend this week-end by sending some:
"Hey, hits owver CU"


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