Ok, now I crossed the border and I'm working as an international project manager at Cabestan (Email Service Provider) and I do realize now database owners often act like drunken drivers.
We (Cabestan) do a lot of counsel with our clients and edit best practices (such as double optin, database cleanup, etc...)
Despite all of this our clients often (not all of them of course ^^) forget these best practices and usually end up with their emails in the junk folder (or even refused by the ISP for policy reasons).
Usually they come to blame the ESP... this to me just as unfair as a drunken driver blaming the car manufacturer for their accident.
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